Frequently AskedQuestions

You likely need professional help if: you've reported the fake account yourself but it wasn't removed, the impersonation is causing active harm (scams, harassment, reputation damage), the account keeps coming back after removal, or you need the account removed quickly. Our success rate is 95%+ compared to roughly 20% for self-reported cases.

To start, we need: a link to the fake account, your name and contact information, proof that you're the person being impersonated (social media profiles, ID), and any screenshots or documentation of the impersonation. The more evidence you can provide, the faster we can act.

Most cases are resolved within 24-72 hours. Instagram and Facebook typically take 24-48 hours, TikTok 48-72 hours, and Twitter/X 48-96 hours. Complex cases involving multiple platforms or persistent impersonators may take longer. Emergency cases can often be expedited to under 24 hours.

Yes, we offer a free 15-minute consultation where we assess your case, explain the process, and provide an honest evaluation of likelihood of success. There's no obligation to proceed after the consultation.

Pricing depends on the platform and complexity. Basic single-account removal starts at $149-299. Multi-platform cases range from $399-599. Business and executive protection packages start at $999. We provide exact quotes after reviewing your specific case.

We require payment upfront before beginning work on your case. This ensures we can dedicate our full resources to your removal. For complex or unusual cases, we offer free consultations to provide a custom quote before you commit.

Our 95%+ success rate means this rarely happens. If we're unable to remove the account after exhausting all options, we'll explain why and suggest alternative approaches. We assess case viability during consultation to avoid taking on cases we can't win.

Since payment is only collected after successful removal, refunds are rarely needed. If an account is reinstated within 30 days of removal, we'll re-remove it at no additional charge. If we can't re-remove it, we offer a full refund.

We use a combination of official platform reporting channels, established relationships with platform trust and safety teams, proper evidence documentation, and escalation paths not available to regular users. We know exactly what evidence and language platforms need to take action quickly.

Platforms receive millions of reports daily and use AI for initial screening. Most self-reports fail because they don't include the right evidence, use incorrect categories, or don't survive AI screening. We understand exactly what each platform needs and have escalation channels for cases that need human review.

No. Platform reports are anonymous—the impersonator will only know the account was removed for violating policies, not who reported it. We also never contact impersonators directly or take any action that would reveal your involvement.

We monitor for account recreation for 30 days after removal. If the impersonator creates a new account, we remove it at no additional charge. For persistent impersonators, we offer ongoing monitoring packages that catch and remove new accounts quickly.

We cover all major platforms including Instagram, Facebook, TikTok, Twitter/X, LinkedIn, YouTube, Snapchat, and dating apps like Tinder, Bumble, and Hinge. We also handle Telegram, Discord, and various crypto/finance platforms. If a platform isn't listed, ask—we likely cover it.

Yes. Dating app impersonation (catfishing) is one of our specialties. We work with Tinder, Bumble, Hinge, Match, OkCupid, Plenty of Fish, and many others. Dating apps are particularly responsive to impersonation reports when properly documented.

Yes. Business impersonation requires different documentation and reporting paths. We help with fake business pages, trademark violations, executive impersonation, and customer-facing fraud. We can also assist with verification to prevent future impersonation.

We focus on removing the source accounts rather than search results. Once the impersonating account is removed, search results typically update within days to weeks. For urgent search result issues, we can provide guidance on Google's removal request process.

Online impersonation laws vary by jurisdiction, but it's illegal in many states and countries, especially when used for fraud, harassment, or identity theft. While we focus on platform removal rather than legal action, we can provide documentation useful for law enforcement if you choose to pursue criminal charges.

Absolutely. We treat all client information with strict confidentiality. Your personal details are never shared, all communications are encrypted, and we don't discuss cases publicly. Your privacy is as important to us as removing the impersonator.

You may have legal options including civil lawsuits for defamation or identity theft, and criminal complaints in jurisdictions where impersonation is illegal. We provide thorough documentation that can support legal action, though we're not a law firm and don't provide legal advice.

We cooperate with law enforcement when requested and can provide documentation to support investigations. For cases involving financial fraud, harassment, or threats, we encourage clients to file police reports in addition to seeking removal.

Our overall success rate is 95%+. Success rates vary slightly by platform: Instagram 98%, Facebook 97%, TikTok 94%, Twitter/X 91%, LinkedIn 96%. These rates are significantly higher than self-reporting, which typically succeeds less than 20% of the time.

While we can't guarantee 100% success (some cases have unusual complications), our 95%+ success rate speaks to our effectiveness. We assess every case during consultation and are transparent about difficulty level. We won't take your money if we don't think we can help.

We provide confirmation once removal is complete, including screenshots showing the account is no longer accessible. You can also verify yourself by searching for the account. We don't consider a case closed until you confirm satisfaction.

Multi-platform cases are common and we handle them regularly. We coordinate removal across all platforms simultaneously, often at a bundled rate. This is actually more effective than handling platforms one at a time, as it prevents impersonators from simply moving to another platform.